Vaccine Admin Support - Voluntary

Job Location


Published By

South West London Recruitment Hub

Type of Job


Published Date

About the job

• Provide administrative support to the vaccination site’s staff.
• Maintain, request and transfer confidential patient records, ensuring they are stored in an accurate and secure filing system. Adhere to confidentiality as per the site’s policy.
• Access and maintain accurate electronic records within policy requirements.
• Coordinate and maintain communication with team members about routine and daily activities including rota’s, contacting clinical staff, updating systems and other duties.
• Access email and the Internet in order to support the work. Ensure outgoing mail is labelled and stamped correctly and posted accordingly.
• Deal with telephone and face-to-face enquiries and maintain a robust message system.
• Provide non-clinical advice, information to patients/clients and relatives when necessary.
• Process the return of consent forms from the patients.
• Assist with data collection activities by ensuring records are up to date. Maintain accurate, clear and legible documentation in all legal records in accordance with the Data Protection Act.
• Check that all equipment is safe and available for use and support with the configuration of the vaccination station.
• Assist in ordering, receiving, storing and transporting vaccines in accordance with Management Medicines Policy.
• Responsible for infection and waste control, cleaning and sanitisation of the Pod area.
• Work within organisation policies, procedures and guidelines.


Qualifications and Experience:

  • Good standard of general education (GCSEs/NVQ/BTEC).

  • Competent in the use of Microsoft Office.

  • Experience of working in an administrative environment.

  • Experience with dealing with a variety of people and as part of a team.

Communication and relationship skills:

  • High standard of communication and interpersonal skills requiring tact and sensitivity and recognising barriers to understanding with clients and professionals.

Analytical and judgement skills:

  • Utilises theoretical knowledge gained through education or training.

Planning and organisational skills:

  • Under supervision of team able to prioritise workload and be flexible in response to urgent needs.

  • Standard keyboard skills.

  • Preparing environment for clinics, presentations and vaccinations sessions.

  • Prepare Rota’s for Staff members.

Physical skills:

  • Manual handling of patient records and equipment (i.e. portable fridge) throughout the day on a frequent basis.

  • Preparing environment for clinics/groups/presentations.


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